Software Licensing Policy
How third-party software licenses, vendor subscriptions, customer approvals, and noncancelable commitments are handled alongside DevBotz LLC services.
Important Notice: The information on this page explains the general scope and limitations of DevBotz LLC’s services. It does not establish a client relationship or replace a signed service agreement. All services are governed by the applicable Master Services Agreement, Statement of Work, and other executed agreements.
Separation of Managed Services and Software Licensing
DevBotz LLC’s managed IT service pricing covers the professional services included in your selected plan and confirmed in your signed service agreement. Third-party software licenses, security agents, cloud subscriptions, backup solutions, and other vendor services are billed separately unless expressly included in your signed agreement.
Software licensing costs are additional and depend on the number of users, devices, selected products, and applicable vendor licensing requirements.
Examples of Separately Billed Third-Party Services
Additional third-party licensing or subscription charges may apply to tools and platforms such as:
- Endpoint Detection and Response (EDR) and antivirus / endpoint protection
- Mobile Device Management (MDM) and Remote Monitoring and Management (RMM)
- DNS filtering, email security, and cloud backup solutions
- Microsoft 365, Google Workspace, and other productivity or cloud subscriptions
- Other customer-approved software, hardware warranties, and cybersecurity services
Customer Authorization Before Purchase
DevBotz LLC obtains customer approval before purchasing, provisioning, or committing to billable third-party licenses or subscriptions on your behalf. Applicable per-user, per-device, or consumption rates and commitment terms are disclosed in an order, quote, or agreement before licensing commitments are placed.
Vendor Terms and Annual Commitments
Third-party software and cloud services are governed by the respective vendor’s license agreements, service terms, pricing rules, and renewal schedules. Certain vendors require annual or multi-month commitments, minimum seat counts, or advance notice to reduce license quantities at renewal.
DevBotz LLC does not control vendor pricing increases, product changes, availability, or refund eligibility.
Responsibility Upon Cancellation or Termination
Where a customer authorizes a noncancelable annual or fixed-term license commitment, the customer remains responsible for those authorized licensing fees through the end of the vendor commitment term, even if managed IT services with DevBotz LLC are cancelled or terminated earlier, subject to the signed agreement and applicable law.
Upon termination of managed services, DevBotz LLC will coordinate in good faith to transfer tenant administration or remove DevBotz LLC-administered agents in accordance with the customer agreement and vendor transfer rules.
Cybersecurity Risk & Protection Disclaimer
At DevBotz LLC, we are committed to helping businesses strengthen their cybersecurity posture through industry-standard security practices, proactive monitoring, vulnerability management, and advanced security technologies.
No cybersecurity solution can guarantee 100% protection against all cyber threats, vulnerabilities, data breaches, ransomware attacks, or unauthorized access.
While we utilize security tools, monitoring technologies, and established cybersecurity best practices to identify vulnerabilities, reduce security risks, and improve overall protection, cybersecurity threats continue to evolve.
Our services are designed to reduce the likelihood and potential impact of security incidents; however, they cannot eliminate all risks.
DevBotz LLC does not guarantee that any system, network, application, or environment will be completely secure or free from vulnerabilities.
Our goal is to provide reasonable, proactive, and effective security measures to help protect our clients’ technology infrastructure and business operations.
Cybersecurity is an ongoing process, not a one-time solution.
Related Documents
Please read this policy together with our Terms of Service, Refund & Cancellation Policy, and Security & Services Disclaimer.
Contact
DevBotz LLC
Email: hello@devbotz.com
Phone: +1 (424) 470-0949
Los Angeles, California